Sigma Styles FAQS


Sigma Styles FAQs – Frequently Asked Questions

Check out our Sigma Styles FAQS!

Can I order over the phone?

Yes, you can order perfume online. Check out our luxury perfumes, body mist and gift pack!

I am having difficulty placing an order.

If you are facing any issues while placing an order, you can email us at or call us!

What payment methods does it accept?

You can pay for your order through UPI, Credit Cards, and Debit Cards. For any transaction related queries, write us at

Can I amend my order once placed?

You can amend orders as per our policy, terms and conditions.

How do I know if my order was successful?

You will receive a confirmation email once the order is placed.

What if my order is incorrect?

You can write to us at in such scenarios. We will guide you on it!

Can I return my order?

You can return your order, but cancellation charges are levied.

What if my item is damaged or faulty?

In such cases, we strongly suggest taking a video once the parcel is delivered. Once verified, we will replace your order*.

How long will it take to process a return?

It will take 10-15 working days to complete the return process.

Need more help?

For further queries, you can write to us at

What if my item is damaged or faulty?

Once you receive the order, get a video of opening the parcel. After verifying the situation, we will take necessary actions.

Where does my order come from?

We manufacture perfumes and manage our operations from our Thane office, India.

How much is shipping, and how long will it take?

Shipping charges depend on the locations in some scenarios. It takes 3-10 business days depending on the delivery location.

Can I ship to multiple addresses?

Yes, we deliver our products all over India. You can gift our products through out India.

Is my package insured?

No, we don’t have any insurance for your delivery.

Do I have to pay customs/import charges?

We deliver our products in India only if you don’t need to pay customs or import. Once we start international deliveries we will update our policies accordingly.

Can I track my order?

You can track your order by connecting us at the first step. We are upgrading our systems to advance level to make tracking easier.